1. Introduction
This Shipping Policy explains how and when your order will be processed, shipped, and delivered within the United States.
2. Shipping Coverage
We currently ship only within the United States.
No international shipping is available at this time.
3. Free Shipping on All Orders
All orders placed on our website come with 100% Free Shipping — no minimum purchase required.
4. Processing Time
Orders are processed within 1–2 business days.
Processing does not include weekends or holidays.
5. Daily Cut-Off Time
Orders placed before 5:00 PM (EST) begin processing the same business day.
Orders placed after the cut-off time begin processing the next business day.
6. Delivery Time
Once shipped, orders typically arrive within:
• 3–7 business days (Standard Delivery)
Delivery time depends on your location and carrier volume.
7. Order Confirmation & Tracking
After placing an order, you will receive:
• Order confirmation email
• Tracking number email once shipped
Tracking updates may take 24–48 hours to appear.
8. Delays & Extended Transit Times
Shipping delays may happen due to:
• Carrier issues
• Weather conditions
• Holiday peak seasons
We appreciate your patience and support in such situations.
9. Incorrect Address Policy
Customers are responsible for providing the correct shipping address at checkout.
We are not liable for delays or lost packages caused by incorrect information.
10. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately.
We will assist with a replacement or claim based on the carrier’s policy.
11. Contact Information
For shipping-related questions, feel free to reach us:
KRAVANTA LLC
📍 142 N 2nd St, Richmond, Kentucky 40475, United States
📞 +1 502 608 8749
📩 support@kravanta.com
⏰ Monday to Friday — 9:00 AM to 5:00 PM